Privacy Notice

This privacy notice explains how Pristine Spaces handles personal data through the website and related service inquiries. It follows the data lifecycle from collection to use, disclosure, retention, and deletion, with processing limited to residential and office cleaning requests and related website operations.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01

Data We Collect

We may collect name, email address, phone number if provided, inquiry message, property and service scope details, and access or schedule preferences. We also process limited technical data such as server request metadata and browser or device information when the website is used.

The data we collect depends on the way you use the website and request services.
02

Data Sources

Most data comes from contact form entries, email or phone communications, and site assessment requests. Technical data is generated automatically when you visit the website or submit a form, including information needed for delivery, security, and response handling.

Information is gathered directly from your submissions and from routine website operation.
03

Cookie Types

The website uses essential cookies to support core operation and preference cookies to remember privacy choices. We do not confirm the use of analytics or marketing cookies, and we do not state that such cookies are active.

Only limited cookie categories are used, and they are tied to basic site functions.
04

Cookie Controls

We use cookies only for essential site operation and to remember privacy preferences. If you disable cookies in your browser, some parts of the website may not function as intended, but the site is not designed to rely on analytics or advertising cookies.

Cookie settings can be adjusted through browser controls and, where available, site preferences.
01

Processing Purposes

We use personal data to respond to business inquiries, review site and service scope, prepare cleaning plans and quotes, confirm access and scheduling, manage recurring or periodic service coordination, operate the website, maintain security, and support technical delivery. We also use limited data to handle privacy preferences and to meet legal or administrative requirements.

Processing is limited to the purposes described in this notice and to related operational needs.
02

Operational Sharing

We may share personal data with service providers that support contact handling, technical delivery, website security, and administrative operations. These recipients may process data only for the tasks they perform on our behalf and under confidentiality or comparable obligations.

Operational recipients are limited to parties that help us run the website and handle service requests.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when required by law, to protect our rights, to address security issues, or to comply with lawful requests connected to the website or our services.

Disclosure may occur when a legal duty or valid official request requires it.

Privacy rights lifecycle

How rights, requests, retention, and updates are handled

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of incomplete or inaccurate information, deletion where retention is no longer justified, restriction of certain processing, or information about how your data is handled. We may need to verify your identity before acting on a request.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

Rights Requests

To exercise a privacy right, send a request through the contact channels listed in this policy and describe the data or interaction concerned. We will assess the request, confirm whether any legal or operational limits apply, and respond through a reasonable service process.

Requests are reviewed through a documented process before any action is taken.
Data Retention

Retention and Deletion

We retain personal data for as long as needed to manage inquiries, prepare scope reviews and quotes, confirm access and schedules, provide recurring or periodic service coordination, maintain security, and meet legal or operational obligations. When data is no longer needed for those purposes, it is deleted or anonymized where appropriate.

Data is kept only while needed for the purpose for which it was collected or for legal handling.
Policy Updates

Policy Updates

When we update this policy, we may post the revised version on the website and, where appropriate, use the contact details already provided to us to communicate material changes. The updated version applies from its stated effective date.

This notice may be revised when our practices, services, or legal obligations change.

Privacy Contact

Email contact
help@kommobetaso.yachts
Telephone contact
+55 11 96648-1709
Postal address
Avenida Venâncio Aires, 449, 90040-193, Porto Alegre
Privacy inquiries

Use the contact details below for questions about this notice or the handling of personal data.